CV

20+ years modernising editorial operations.

Publishing and content transformation leader across edtech, higher education, and international publishing — combining content strategy, quality frameworks, and AI-driven workflow design with a grounding in evidence-based pedagogy.

Download as PDF →

Experience

VP Content

Jul 2023–present

Save My Exams · London, UK

  • Grew the live course catalogue from 190 to 886 courses (+366%) while maintaining full exam-board specificity across every course.
  • Built the Content Quality Index (CQI), a 10-point quality framework now the embedded standard across every content type, including QA of AI-generated content at scale.
  • Pioneered AI-assisted content authoring workflows: a 6.9× increase in Exam Question production speed and an 84% cost-per-question reduction (£72 → £11).
  • Reengineered the Content team into specialist squads, increasing output per content creator by 144% and cutting cost per project 2.41×.

VP Content & Learning / Director of Content

Feb 2021–Jun 2023

FutureLearn · London, UK

  • Directed a global, cross-functional team of 31 across the UK, South Africa, and Australia.
  • Scaled content output 200%+ year-on-year, from 482 to 1,286 published courses.
  • Fast-tracked to VP after 12 months in recognition of strategic impact and operational delivery.

Consultant, International Expert on Textbook Development

Dec 2020–Jun 2022

World Bank · London, UK

  • Appointed specialist consultant for the Armenia Education Improvement Project, advising on national curriculum and textbook reform.
  • Delivered expert training and strategic guidance to Ministry of Education officials and local publishers.

Head of Custom Publishing / Head of Planning

May 2018–Feb 2021

Macmillan Education Ltd, Springer Nature · London, UK

  • Led the international Custom Publishing division to 16% YoY revenue growth, building a project pipeline worth €10m+ in lifetime value.
  • Managed global editorial and project teams across London, Madrid, Warsaw, and Hong Kong.
  • Selected to represent Springer Nature in the Financial Times 125 Women in Business forum.

Head of Business Development → Head of Content → Content Development Manager

Oct 2013–May 2018

Cambridge University Press, Education · Cambridge, UK

  • Secured £3.27m (FY16) and £4.5m+ (FY17) in contracts across emerging education markets.
  • Appointed Publishing Expert, International Advisory Board, for Vietnam's World Bank–funded Renovation of General Education Project (2017).
  • Oversaw development and production of 350+ ISBNs annually at Cambridge's quality standard.

Commissioning Editor → Publishing Technology & eBook Manager

Oct 2010–Oct 2013

Insight Guides, APA Publications Ltd · London, UK

  • Designed and implemented an XML-first workflow and automated page layout system (Typefi) across print and digital products.
  • Launched a full eBook programme (.epub2, .mobi), managing digital production for 137 ISBNs in the first year.

Education

  • MBA (Merit) — Open University, London · 2020–2023
  • MA, Literary & Cultural Studies — Carnegie Mellon University, Pittsburgh · 2004
  • BA, Music Performance (harp) — University of Denver · 2002
  • Certificate in Book Publishing — New York University · 2008–2009

Boards & Volunteering

  • Trustee, Stagetext — April 2026–present. UK charity providing live captions and subtitles for theatre and public events.
  • Vice Chair, Board of Trustees, Publishing Training Centre — 2019–2023 (board member from 2017, advisory panel from 2015). The UK's leading independent provider of professional development for the publishing industry.
  • Co-founder and Chair, Springer Nature Disabled Employee Network — 2019–2020.
  • Senior Judge, Queen's Commonwealth Essay Competition — 2015, 2016, 2017.
  • Mentor, Publishing MA programme, Anglia Ruskin University — 2016–2017.