Content quality, AI, and learning science — grounded in data.

• Why "AI-generated" and "accurate" aren't the same claim — what gets lost when content is technically correct but not specific enough to the exact context a learner needs.
• Measuring quality honestly — what it actually takes to test whether a quality framework produces agreement between independent reviewers, and why most published "quality" claims never check.
• What learning science looks like at platform scale — testing decades-old lab findings against millions of real, self-directed users, including the results that don't cooperate.

Get in touch if any of this fits your event or publication.

Past speaking

• Panel: "Solutions for solving the student retention crisis," Bett UK, 2025 — on accessibility, inclusion, and wellbeing in higher education retention, as VP of Content, Save My Exams. Speaker profile →
• "The Importance of Developing a Learning Culture in Your Organisation," European Foundation for Quality Management (EFQM), 26 April 2023 — on pedagogy, andragogy, and heutagogy, and how organisations build a genuine learning culture, delivered as VP of Content & Learning, FutureLearn. “While pedagogy is teacher-led learning for children, and andragogy is teacher-led learning for adults, heutagogy is different … it's about asking ‘why’ and ‘how,’ rather than being told to go find the answer.”
• "Rights is a Risky Business," FutureLearn Partner Forum, 2022 — on copyright, IP, and rights clearance for course content, co-presented with Duncan McMillan, as VP of Content & Learning, FutureLearn.
• "What Is a Good Textbook?" World Bank textbook development workshop, Armenia, April 2021 — a three-session workshop for Armenian curriculum designers and textbook authors, co-delivered with Andy Smart, as a World Bank consultant.
• "Empowering Student Success," Bett UK, 25 January 2024 — on Save My Exams' mission and the Save My Exams Scholarship programme, covering barriers to access and the impact of scholarships on students, as VP of Content, Save My Exams.
• Content & QA Training, FutureLearn partner institution in Malaysia, July 2022 — an external workshop on the content lifecycle, course quality, QA processes, and how to write a great course, delivered as content expert, VP of Content & Learning, FutureLearn.
• Keynote: "The Changing Nature of Publishing," Typefi International User Conference, Geneva/Zurich, 17–18 September 2014; reprised at the Typefi User Conference, Brighton, 18 March 2016, and the eXtyles User Group Meeting, Cambridge, MA, 10 November 2016 — delivered as Head of Content, Cambridge University Press. Watch → · More →
• Guest Lecture, International Education Policy Program, Harvard Graduate School of Education, 7 November 2016 — on systemic education reform: curriculum, assessment, and textbook alignment, delivered as Head of Business Development, Education Reform, Cambridge University Press.
• "Digital Pedagogy," Bett UK, January 2016 — on pedagogy-led edtech design, delivered as Head of Content, Cambridge University Press.
• "Preparing for the Future by Assessing the Past," BookMachine Cambridge, 13 June 2016 — a public talk to the Cambridge publishing community on the future of publishing, delivered as Head of Content, Cambridge University Press.
• Careers Talk, King's College, 2017 — on careers in publishing, delivered as Head of Business Development, Education Reform, Cambridge University Press.
• Careers talks, Aberystwyth University and Coleridge School, 2016 — on careers in publishing, delivered as Head of Content, Cambridge University Press.
• "Changing Skills in Publishing," Society for Editors and Proofreaders (SFEP) Conference, Wyboston Lakes, 17 September 2017 — on how automation and AI are reshaping publishing roles, delivered as Head of Business Development, Education Reform, Cambridge University Press.
• Talk on working with freelancers, BookMachine, 15 February 2017 — delivered as Head of Business Development, Education Reform, Cambridge University Press.
• "Responding to Curriculum Change: An International Perspective," Society for Editors and Proofreaders (SFEP), 12 November 2018 — on how publishers respond to curriculum change internationally, with case studies from Vietnam, China, South Sudan, and Oman, delivered as Head of Global Custom Publishing, Macmillan Education.
• Learning Journals, Vietnam Education Publishing House (VEPH), 2019 — on reflective practice and metacognition in curriculum subjects, delivered as Head of Global Custom Publishing, Macmillan Education.
• "Macmillan Education & Accessibility," London Book Fair Accessibility Action Group, March 2019 — on the Marrakesh Treaty and accessible publishing: ASPIRE project benchmarking results, the RNIB agreement, launching the Disabled Employee Network, and where pedagogy and accessibility interface in practice, as Head of Custom Publishing, Macmillan Education. More →